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Umea Estudio

Appointment and deposit policy

This is version 0.1-borrador and it has no publication date yet.

This text is a draft.

I'm still writing it and it may change. Once it's published, you'll see the date here.

The deposit

The deposit holds your time slot and comes off the total of your appointment. You pay me the rest at the studio.

Moving or cancelling your appointment

You can cancel your appointment, or move it once, at no cost if you let me know 48 h ahead.

If you don't show up

If you don't show up for your appointment, I don't refund the deposit.

If I cancel

If I cancel, I refund your full deposit (art. 90 LFPC).

If you paid at OXXO

If you paid at OXXO and you're due a refund, I send it by bank transfer.

If you're running late

If you're running late, let me know. I wait up to [GRACE PERIOD] min after your time. If you arrive later, [WHAT HAPPENS TO YOUR APPOINTMENT].